Traded Services Survey 2010/2011
The traded services survey is an annual review of customer satisfaction, commissioned by the Traded Services Forum and carried out by the Commissioning, Procurement and Business Development Team of Education Leeds. It aims to gauge the views of all Leeds’ schools on the performance of private and public service provision. The information generated is used to promote the effective delivery of services, through a pool of high quality providers, from which schools can make real choices.
The results of the 2010/11 survey are now available. Please click the links to access the reports.
The Commissioning, Procurement and Business Development Team would like to thank all the schools that participated in the survey this year. The survey remains one of the most important contract monitoring tools available and really does make a difference to services in schools.
The report was presented to the Traded Services Forum on the 17th February 2011.
The Report
Executive Summary and Appendix A - Performance Tables
Appendix B - Catering
Appendix C - Cleaning
Appendix D - Grounds Maintenance
Appendix E - Property Advice
Appendix F - Property Maintenance
Appendix G - Waste Management
Appendix H - Payments
Appendix I - Financial Services to Schools
Appendix J - Supply Teachers
Appendix K - Insurance
Appendix L - HR
Appendix M - HR - PACE
Appendix N - ICT
Appendix O - Leeds Learning Network
Appendix P - Legal Services
Appendix Q - Music Support
Appendix R - Governor Support
Appendix S - Library Service
Appendix T - Payroll
